Six Sigma and Lean: Foundations and Principles
This course covers the foundations and principles of Six Sigma and Lean. You'll learn how, when used together, they can enable a system of process control and process design that will transform your business. This course includes the key Lean tools that are used in the typical Six Sigma project, and how they can be integrated into one business process improvement methodology called Lean Six Sigma. Purpose and Goals of Six Sigma What is Six Sigma? It all begins with an important metric. And that metric is Defects Per Million Opportunities or DPMO. DPMO is a scientific measure and a way to calculate the number of potential mistakes or defects we get when we provide a product or service. This DPMO metric sits inside the organizational system within which Six Sigma operates. The next part of this system is called the improvement methodology. And the phrase for that is called DMAIC, which translates as define, measure, analyze, improve and control. This improvement methodology in...